Purpose of this Privacy Policy
This Privacy Policy sets out how Floix Limited processes your personal data when you visit our website and use our services.
Data Controller
Floix Limited is classed as the ‘Data Controller’ under data protection law because it determines the reasons for and ways of processing your personal data.
Data Protection Officer
We have appointed a Data Protection Officer (DPO).
If you have any questions about this Privacy Policy, or our data protection practices in general, please contact the DPO via Support@floixgroup.com.
Personal Data
We may process the following personal data:
- Identity Data (e.g. your name and title)
- Contact Data (e.g. your address, phone number and email address)
- Financial Data (e.g. bank account and payment details)
- Transaction Data (e.g. details about payments to us and services you have purchased from us).
- Technical Data (e.g. internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website).
- Profile Data (e.g. your username and password, purchases made by you, preferences, feedback and survey responses).
- Usage Data (e.g. information about how you use our website and services).
- Marketing Data (e.g. your preferences in receiving marketing from us and our third parties).
Aggregated Data
We also process data relating to how our website is used. This is a type of Aggregated Data in itself is not considered personal data as your identity will not be revealed. To the extent that you can be identified from the Aggregated Data in combination with personal data that we hold about you, this will be treated as personal data in accordance with this Privacy Notice.
Special Category Personal Data
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data.
How we collect your Personal Data
We use different methods to collect your personal data including:
- Direct interactions
You may give us personal data when signing-up for and using our services or through corresponding with us.
- Automated technologies or interactions.
As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details.
- Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below.
Technical Data from the following parties:
(a)analytics providers based inside the UK;
(b)advertising networks based inside the UK; and
(c)search information providers based inside the UK.
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside the UK.
- Identity and Contact Data from data brokers or aggregators based inside the UK.
- Identity and Contact Data from publicly available sources, such as Companies House.
How We Use Your Personal Data
We will only use your personal data in accordance with data protection law. This generally requires that we process your personal data lawfully, fairly and transparently and for a valid purpose. We must minimise our use of your personal data, ensure it is kept up-to-date, kept it only as long as necessary and kept secure.
Most commonly, we will use your personal data in order to:
- To perform our contract with you.
- To improve our website and marketing.
How we Share your Personal Data
In some circumstances we may share your personal data with third parties, for example, our professional advisers.
We require all third parties to process your personal data in accordance with the law.
We only transfer personal data outside the European Economic Area where the processor of the data provides protection in line with the data protection obligations that apply in the European Union.
Information Commissioner’s Office
Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).
